R12: AP: FRM-40735: WHEN-VALIDATE-ITEM Trigger Raised Unhandled Exception ORA-01403 When Entering PO Number (Doc ID 1928812.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoices Matching Issues

User is not able to match the specific PO with invoice. They are getting the below exception:

FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-01403.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In invoice workbench, enter PO number and try to proceed further
2. Get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create PO matched invoice in Production.

Cause

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