Opening Task for Party From Universal Work Queue Gives Error: 'Business Object ASTPROPS Is Not Registered'
(Doc ID 1928871.1)
Last updated on JULY 21, 2020
Applies to:Oracle Universal Work Queue - Version 220.127.116.11 and later
Information in this document applies to any platform.
On : 12.1.3 version
Opening a task from Universal Work Queue gives error:
'Business Object ASTPROPS is not registered'
This happens only for Tasks created on Contact Center - Task tab.
Business Object ASTPROPS is not registered
1 - Customer Support Super User (R)
2 - Universal Work Queue (Function)
3 - Work Type List > my assigned (Node) or (Groups owned) or (Group Assigned)
4 - Choose any task (Source Document "Party")
5 - Get Work (Button)
6 - Error Occurs
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