Case Folder not Able to Calculate A Score Because The Decimal Separator Is A Comma.

(Doc ID 1928995.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating a case folder, and the 'ICX: Numeric characters' profile is set to '10.000,00', the credit score cannot be calculated.  It works fine when set to '10,000.00'.


The credit score cannot be calculated for the data point Open Invoices Amount, most likely due to missing or invalid value. Please enter a valid value and recalculate the score or check the range of the data point is properly defined in the setup.


Steps to Reproduce:

Responsibility: Credit Management Super User
Navigation
: Analysis

  1. Submit a Credit Application and try to calculate a credit score.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms