Sales (ASN) : The Personalized Opportunity View Does not Show All Records. (Doc ID 1929472.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Sales - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Opportunity Management

When navigating from the Sales Dashboard to the Opportunities overview page, the custom personalized view does not display all the expected Opportunities.  Pressing Go will return the expected data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


- (R) Sales User
- Sales dashboard > Opportunities link , got the Opportunities page
- Click on the Personalize button, next to the View
- Create a new user view 'XXXX' : status = Active , Status category = Opened , Product = yyyy.
set as default, and apply.
- Navigate to Sales dashboard > Opportunities link, there are some few Opportunities returned (default view is 'XXXX')
- click on Go butto, the view returns more records

Cause

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