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Users can not Login to EBS with Correct UserName Password And Login Page Loops Back (Doc ID 1929675.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Applications DBA - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, login Issue

Customer is Logging In with correct ID and password, but he can't log in to EBS. The web page returns to Login page again in a Loop back.

The issue can be reproduced at will with the following steps:
1. Open IE with EBS URL
2. Input correct ID and Password
3. User can't log in to EBS and return to log in page.

Changes

 no change

Cause

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