Modifier is Getting Dropped After Changing the Header Currency (Doc ID 1929988.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.10.2 to 12.2.6 [Release 11.5 to 12.2]
Oracle Order Management - Version 11.5.10.2 to 12.2.6 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
OEXOEORD

Symptoms

On : 11.5.10.2 version, Pricing Engine

ACTUAL BEHAVIOR
---------------
Find that a modifier is dropped after changing the quote header currency.

EXPECTED BEHAVIOR
-----------------------
Expects that modifiers will remain applied.

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a quote in currency CAD
  Enter the lines information and price the quote
  -- Finds 2 modifiers applied on the quote lines PTW and RSD --> Quote complete

2. Now change the quote header currency from CAD to USD
  Save the quote
  Re-price the quote
  -- Finds only 1 modifier RSD is now applied; Modifier PTW is removed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This is a key escalated business requirement to avoid a cumbersome process that is currently being used.
Workaround used is that the business is creating a one-off modifier without currency at the modifier header
which is leading to duplicate effort and huge number of manual errors - resulting in losing margins.

Changes

 *Note: This issue is also applicable if the currency is updated on a sales order header record.

 

Cause

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