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New Import Error cnImportDtailMain._jspService(_cnImportDtailMain.java:896) (Doc ID 1930186.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Incentive Compensation - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Transactions

When attempting to import transactions,
the following error occurs.

ERROR
-----------------------
javax.servlet.ServletException: oracle.apps.asf.webbean.PageWebBean.getConnection()Loracle/jdbc/driver/OracleConnection; javax.servlet.ServletException: oracle.apps.asf.webbean.PageWebBean.getConnection()Loracle/jdbc/driver/OracleConnection; at com.evermind.server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:899) at com.evermind.server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:816) at _cnImportDtailFrm._jspService(_cnImportDtailFrm.java:800) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:462) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_include(ServletRequestDispatcher.java:160) at com.evermind.server.http.ServletRequestDispatcher.access$000(ServletRequestDispatcher.java:51) at com.evermind.server.http.ServletRequestDispatcher$1.oc4jRun(ServletRequestDispatcher.java:97) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.include(ServletRequestDispatcher.java:102) at com.evermind.server.http.EvermindPageContext.include(EvermindPageContext.java:456) at _cnImportDtailMain._jspService(_cnImportDtailMain.java:2482) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370) at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:259) at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:51) at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:193) at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284) at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:198) at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395) at _cnImportDtailMain._jspService(_cnImportDtailMain.java:896) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26) at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370) at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303) at java.lang.Thread.run(Thread.java:619)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Compensation Analyst responsibility
(N)Tasks>Import Export>(B)New Import

Cause

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In this Document
Symptoms
Cause
Solution


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