R12:AP: PPR Stuck At Formatting And Showing Error IBY_FD_ERR_MARK_COMPLETE
(Doc ID 1930702.1)
Last updated on APRIL 18, 2025
Applies to:
Oracle Payments - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to format PPR
the following error occurs.
ERROR
-----------------------
The log file showed some payment documents under the heading "AP_IBY_PMT_MISMATCH TECHNICAL DETAILS" which we have performed the stop on (as per <NOTE:985620.1>">985620.1>)
We are now trying to complete the steps in <NOTE:985620.1>">985620.1> by querying the PPR and using the Take Action option but are unable to do so and get the error IBY_FD_ERR_MARK_COMPLETE, as shown in the uploaded screenshot
The issue can be reproduced at will with the following steps:
1. in AP responsability
2. in payments manager
3. in PPR creation
4. formatting PPR
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Standard Patching Process |
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| References |