R12:AP: PPR Stuck At Formatting And Showing Error IBY_FD_ERR_MARK_COMPLETE
(Doc ID 1930702.1)
Last updated on NOVEMBER 23, 2021
Applies to:
Oracle Payments - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, FD Core
When attempting to format PPR the following error occurs.
ERROR ----------------------- The log file showed some payment documents under the heading "AP_IBY_PMT_MISMATCH TECHNICAL DETAILS" which we have performed the stop on (as per <NOTE:985620.1>">985620.1>)
We are now trying to complete the steps in <NOTE:985620.1>">985620.1> by querying the PPR and using the Take Action option but are unable to do so and get the error IBY_FD_ERR_MARK_COMPLETE, as shown in the uploaded screenshot
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. in AP responsability 2. in payments manager 3. in PPR creation 4. formatting PPR
Changes
Cause
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