When Updating a Saved Expense Report "The selected action is not available..." Occurs (Doc ID 1930782.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.
Update Expense Report
Credit Card
Cash and Other Expenses page
Secure Socket Layer (SSL)
The selected action is not available because you have performed an activity on this expense report that is final.

Symptoms

When updating a saved expense report that contains credit card transactions upon selecting the Next button in the Update Expense Report: Credit Card Expenses which should then bring up the Cash and Other Expenses multi-line page the following error occurs:

Error
The selected action is not available because you have performed an activity on this expense report
that is final. You can use the browser navigation buttons to move between the Internet Expenses
pages only when you want to review data you have previously entered.

Steps to Recreate
---------------------------
1) Create a new expense report via the OIE application that contains credit card transactions. Navigate through the forms and enter all required data including account allocation information. Upon reaching the Review Page save the expense report.
2) Navigate back to the OIE Home Page and select the Update option for the now saved expense report.
3) Use the Next button to navigate through the saved expense report without changing any data. Upon selecting the Next button in the Update Expense Report: Credit Card Expenses which should then bring up the Cash and Other Expenses multi-line page the following error occurs:

Error
The selected action is not available because you have performed an activity on this expense report
that is final. You can use the browser navigation buttons to move between the Internet Expenses
pages only when you want to review data you have previously entered.

Expected Behavior
--------------------------
No error should occur. The user should be able to submit the expense report without error.

Cause

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