Payment Confirmation Page Gives Error Clicking Anywhere But Link To Return to Account Details

(Doc ID 1930953.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

Screen shot shows payment confirmation page and transaction number highlighted and showing an error.


ACTUAL BEHAVIOR
---------------
If leaving the page other than the link to return to the Account Details page gives the error
The changes you made to this page have not been saved. If you continue, the changes will be discarded. Do you wish to continue?

EXPECTED BEHAVIOR
-----------------------
Expect to leave the page from any navigation.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Go to iReceivables
Make a payment and on the payment confirmation page, try to leave the page
Then get the error.
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate away from the page without getting an error.

Cause

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