Miscellaneous Accrual Write-Offs Form Performance Issue (Doc ID 1931156.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting related

When two users attempting to access Miscellaneous Accrual Write off form
the form just hangs up and user has to kill the session and re-login into application.


STEPS TO REPRODUCE
-------------------------

1) The first user A opens "Miscellaneous Accrual Write-Offs" form and enters "OU1" in Find form and clicks on 'Find' button. Results are fetched quickly.
2) Then the second user B opens the same form and enters "OU1" and clicks 'Find'button. No results are fetched and forms hangs
3) If A closes the form.
4) 3-5 minutes later, B form is active and fetches results normally.
5) If A does not close the form, then B will never get the result and form hangs.

Cause

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