FS Wireless Error: "Unit of planned effort cannot be null" When Creating Follow-up Task (Doc ID 1931527.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Find Task

When attempting to save a follow up task in FS Wireless, the following error occurs.

ERROR
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Unit of planned effort cannot be null

STEPS
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The issue can be reproduced at will with the following steps:
1. Open one SR, in FS Wireless
2. Choose "Follow up task" action.
3. Enter all the required fields click "OK" button,
4. Encounter error "Unit of planned effort cannot be null".



Cause

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