Reverse Termination Causes Benefit Elements To Restart in Advanced Benefits
Last updated on JUNE 07, 2017
Applies to:Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.
On 12.1.3 version in Oracle Advanced Benefits,
Reverse Termination causes benefit elements to restart.
On the record in question, customer had to back out and rerun the termination life event to get the old elements to stop.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Terminate Employee
2. Process Termination Life Event, all benefits end at the end of the month and elements are end dated
3. Employee has a Reverse Termination processed on the record
4. All Benefit elements are reinstated even through benefits are not reinstated.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms