F11 Not Working On Order Correction Form in R12 (Doc ID 1931582.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
In 11i, doing an F11 search allowed the user to search on many fields. After
upgrading to R12, the F11 functionality has been overridden to bring up a
find window that only has a very limited number of fields for search
criteria.

EXPECTED BEHAVIOR
-----------------------
Expect the same behavior as release 11i.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Order Corrections form in R12.
2. Press F11 to do a query.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Using only the provided fields, the user often finds more then 100 records
are returned and so it is very ineffecient to search for a subset of these.
As a minimum, they require a broader search base and have mentioned the
following in addition to the currently searchable fields:
Customer number
customer po number
order type
salesrep
customer name
order date

Cause

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