AutoInvoice Completes with Error on System Using Sabrix - ORA-20004: Unknown Company (Doc ID 1931680.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

Attempting to run Autoinvoice for data from Advanced Global Intercompany System and receive the following error:

ERROR
-----------------------
ORA-20004: Unknown Company.

Review of the FND log file found the following error:

SABRIX_TAX_O2C: CALCULATE()- : ERROR_MESSAGE = ORA-20004: Unknown Company.
Incorrect Status returned by ZX_TPI_SERVICES_PKG.call_partner_service. RETURN_STATUS = E
Incorrect Status returned by Ptnr_calculate_tax_pvt. RETURN_STATUS = E

Cause

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