Credit Memo Was Partially Created and Did Not Completely Apply to an Invoice

(Doc ID 1931924.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


You have created a Credit Memo and applied it against an Invoice and found the Credit Memo was partially created and is not applied to Invoice correctly.

The balance due is not zero (= 0) when you credit a Transaction.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms