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Credit Memo Was Partially Created and Did Not Completely Apply to an Invoice (Doc ID 1931924.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You have created a Credit Memo and applied it against an Invoice and found the Credit Memo was partially created and is not applied to Invoice correctly.

The balance due is not zero (= 0) when you credit a Transaction.

Cause

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