My Oracle Support Banner

Unexpected Error when Saving Change on Organization Page (Doc ID 1932089.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Users getting Error Page in Production when clicking Save icon (even if there are no changes to the data) on Organization Page for existing Supplier.

Due to this issue, users cannot update any Organization information for a Supplier.
 

Error
-----------------------

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
...
...
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.pos.supplier.webui.OrganizationCO.processFormRequest(OrganizationCO.java:514)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:827)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1205)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)





Steps To Reproduce
1. Log in and access Supplier Management Administrator.
2. Navigate: Supplier Home.
3. Enter Supplier Number.
4. Click the Go icon.
5. Click the Organization link.
6. Edit any field (or not) then click the Save icon.
7. Encounter the error.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.