R12: AP: Create Contact User Account Errors With POSPOS_CRSUSER_PERSON_PARTY_INACTN_PERSON_PARTY_ID (Doc ID 1932122.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 and later
Oracle Supplier Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Creating Supplier User after re-enabling a previous inactive supplier site errors with the following error occurs.

ERROR
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Failed to create contact use account: POSPOS_CRSUSER_PERSON_PARTY_INACTN_PERSON_PARTY_ID 123456

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Payables Responsibility
2.Query the supplier in case
3.Re-enable supplier site
4.Go to Contact Directory
5.Create user-account

Cause

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