Unable To Use HR Data Pump To Load Benefits Data (Doc ID 1932209.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On PROD: 12.1.3 version, Datamigrator

When you try to use HR Data pump to load Benefit Elections you are receiving the following error

ORA-01403: no data found
ORA-01403: no data found in Package BEN_ENROLLMENT_PROCESS Procedure CREATE_ENROLLMENT

Note: On 12.1.3 and had a RPC patch applied last month.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1) Log into US HRMS Manager Responsibility and Run Maintain Participant Eligibility Process
2) Run Recalculate Participant Values Process
3) Log into HRMS Configuration Workbench Responsibility
Click on Benefit Enrollments
4) Click on Load Benefit Elections
5) Select Business Group and click on Launch spreadsheet icon
6) Click on open
7) Enable for Editing and click on close
8) Prepare Spread sheet like this
9) Click on Addins> oracle_-> upload




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms