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Depot Repair: The Order Number is not displayed after creating the Internal Move Order (Doc ID 1932327.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Depot Repair - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When creating internal orders through the Internal Move Orders form on the Depot Repair Service Order the Internal Sales Order (ISO) and Requisition are created successfully, but the ISO number is not reflected in the confirmation page


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new SR and RO
2. The Return and Ship Logistics are created.
3. Receive the Return line and enter a Subinventory in the return line.
4. Then perform an Internal Move Order
5. Enter the Receive into information and click apply

The Form states the Internal Order was created successfully But no Order Number displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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