API HR_CHANGE_START_DATE_API.update_start_date Throws Error "ORA-20001: System Error: Procedure update_start_date at Step 1"
(Doc ID 1932380.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to change the start date of an employee using API HR_CHANGE_START_DATE_API.update_start_date, the following error occurs.
ORA-20001: System Error: Procedure update_start_date at Step 1
Cause: The procedure update_start_date has created an error at Step 1.
Action: Contact your system administrator quoting the procedure update_start_date and Step 1.
ORA-06512: at "APPS.HR_CHANGE_START_DATE_API", line 2914
ORA-06512: at line 4
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Call API HR_CHANGE_START_DATE_API.update_start_date to update the start date of an employee.
2. Then the API throws above error message.
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