API HR_CHANGE_START_DATE_API.update_start_date Throws Error "ORA-20001: System Error: Procedure update_start_date at Step 1"

(Doc ID 1932380.1)

Last updated on MAY 22, 2018

Applies to:

Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement:

When attempting to change the start date of an employee using API HR_CHANGE_START_DATE_API.update_start_date, the following error occurs.

ORA-20001: System Error: Procedure update_start_date at Step 1

Cause: The procedure update_start_date has created an error at Step 1.

Action: Contact your system administrator quoting the procedure update_start_date and Step 1.
ORA-06512: at "APPS.HR_CHANGE_START_DATE_API", line 2914
ORA-06512: at line 4

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Call API HR_CHANGE_START_DATE_API.update_start_date to update the start date of an employee.

2. Then the API throws above error message.


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