API HR_CHANGE_START_DATE_API.update_start_date Throws Error "ORA-20001: System Error: Procedure update_start_date at Step 1"
(Doc ID 1932380.1)
Last updated on MAY 04, 2021
Applies to:
Oracle Human Resources - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
When attempting to change the start date of an employee using API HR_CHANGE_START_DATE_API.update_start_date, the following error occurs.
ERROR
ORA-20001: System Error: Procedure update_start_date at Step 1
Cause: The procedure update_start_date has created an error at Step 1.
Action: Contact your system administrator quoting the procedure update_start_date and Step 1.
ORA-06512: at "APPS.HR_CHANGE_START_DATE_API", line 2914
ORA-06512: at line 4
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Call API HR_CHANGE_START_DATE_API.update_start_date to update the start date of an employee.
2. Then the API throws above error message.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |