Purchase Order AME Approval Fails when Change Order is Entered in iProcurement, Because Changed PO is Routed via Non-AME Rather Than via AME Based Approval (Doc ID 1932425.1)

Last updated on AUGUST 11, 2022

Applies to:

Symptoms

After Change Order has been approved by BUyer, if AME is used for Purchase Oder Approval, when system automatically launches the PO approval process, the following error occurs.

When submitting a change request from iProcurement 12.2.4, the corresponding purchase order (PO) change approval launches the non-AME based PO approval rather than AME based PO approval when AME is used for purchase order approvals.
Users expect the AME based PO approval should be used since that is the one used for purchase orders in the application.  Instead the non-AME based PO approval is initiated by the iProcurement change request workflow.

ERROR
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No Approver found


STEPS
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The issue can be reproduced at will with the following steps:

1. Create a requisition
2. Approves a requisition
3. Autocreate PO from requisition and submit PO for approval
4. Approve PO
5. Change requisition and submit change
6. Approves change request
7. Buyer accept the change request and regarding tolerance, the PO is submitted for approval again
8. No Approver found is raised by the system
9. User can Open the PO that is in Requires Reapproval status and Submit it successfully

Cause

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