Reconciliation Code Not Populated For The Express Work Order (Doc ID 1932747.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

ACTUAL BEHAVIOR
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when completing the express work order, the reconciliation code is not getting save in to the eam_job_completion_txns

EXPECTED BEHAVIOR
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when completing the express work order, the reconciliation code is should be save in to the eam_job_completion_txns

STEPS
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The issue can be reproduced at will with the following steps:
1. creating an express work order
2. performing transactions
3. completing the express work order by providing the failure codes, reconciliation code.
4. Once the work order is completed, verified the work order details by requerying the work order
5. Identified that the reconciliation code is not showing

Cause

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