Able To Create Direct Debit From Cash Management Without Payment Instrument Being Defined

(Doc ID 1933120.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version 12 and later
Oracle Cash Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are able to create a Receipt, with the Receipt Method 'Direct Debit,' even though the set-up of the Customer is not complete (a missing Bank Account Number, Mandate, etc) if you are navigating through Cash Management.

The error appears when the Receipt is saved, which is too late.
The issue happens only when using Cash Management.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms