Irish Manager Responsibility Is Returning UK Employees Only (Doc ID 1933149.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Manager,HR Views,Emp Directory

ACTUAL BEHAVIOR
---------------
When searching in My Employee Information, on an Irish Manager Self Service responsibility, it is returning Employees from the UK business group,
These same people were previously just searched in the UK Manager self service responsibility.

When viewing in Core HR Manager the correct employees are being returned.

This can also appear the other way, so if IE responsibility is searched first, the same employees will be returned when switching to UK self service Responsibility


EXPECTED BEHAVIOR
-----------------------
Expect to see the correct employees for each responsibility

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. N: UK  Manager self service
  my employee info -
  search option - O'Reilly - returns 2 UK people


2. IE Super Manager self service
  - my employee Info
  Search option - O'Reilly - returns 2 UK people

3. UK Super HRMS Manager
  search on O'Reilly - returns all the same 2 people

4. IE Super HRMS Manager
  Person O'Reilly search - returns many O'Reilly


SysAdmin - Profile option
resp - IE Super Manager self service
HR: Business Group - Ireland
HR: security - Ireland

Cause

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