OEXOEORD: Not able to remove Credit Card information from Order Header

(Doc ID 1933156.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version,

When trying to remove credit card information from order
header or payments form, the following error occurs

User-Defined Exception in Package OE_Header_payment_util procedure Delete_Row.

The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders,Returns > Sales Order Form
3. Query for a Credit Card Order i.e an Order with Credit Card details entered
4. Remove credit card information and see the error


 This issue has started after applying the Payments <Patch 18506462>


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