AutoInvoice is Completing with an Error from EBusiness Tax - Return Code = 2 - ZX_SRVC_TYP_PKG.Synchronize_Tax Returned Errors (Doc ID 1933263.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to run the AutoInvoice program and EbTax is having the following error:

XXAVL_AVALARA_TAX_SRVC_PKG.TAX_RESULTS_PROCESSING
(11:26:54) checking complete flag of trans id - 6262519
(11:26:54) v_complete_flag = N
(11:26:54) v_request_id = 14615588
(11:26:54) v_attr_col1 = ATTRIBUTE15
(11:26:54) v_sql_stmt = update RA_CUSTOMER_TRX_ALL set ATTRIBUTE15 = 6262519 where CUSTOMER_TRX_ID = 6262519 and NVL(ATTRIBUTE15,0) <> 6262519
(11:26:54) - Leaving XXAVL_AVALARA_TAX_SRVC_PKG.CALCULATE_TAX_API


Tax Debug shows

CALL_PARTNER_SERVICE(+)|127994889
ZX.PLSQL.ZX_TPI_SERVICES_PKG.CALL_PARTNER_SERVICE| The Partner Service SYNCHRONIZE_FOR_TAX is not registered for O2C,AVA_SALES_TAX, and provider 3|127994890
ZX.PLSQL.ZX_SRVC_TYP_PKG.SYNCHRONIZE_TAX| RETURN_STATUS = U|127994891
ZX.PLSQL.ZX_API_PUB.SYNCHRONIZE_TAX_REPOSITORY|ZX_API_PUB: SYNCHRONIZE_TAX_REPOSITORY:ZX_SRVC_TYP_PKG.synchronize_tax returned errors|127994892

Manual Invoices are created without error.

Cause

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