Order Organizer Error FRM-40735: WHEN-NEW-RECORD-INSTANCE trigger raised unhandled exception ORA-04062 (Doc ID 1933383.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Install / Upgrade

After the application of <Patch 18081430>,
the following error occurs when navigating to the "Line Items" tab page.

ERROR
-----------------------
ORA-01403: no data found
FRM-40735: WHEN-NEW-RECORD-INSTANCE trigger raised unhandled exception ORA-04062

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Find orders in Order Organizer, hit "Find"
2. Select order from list then hit "Open"
3. Attempt to navigate to Line Items tab page


Cause

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