Release 12 PO Form Locking Issue When it is open for no updates. (Doc ID 1933398.1)

Last updated on APRIL 14, 2016

Applies to:

Oracle Purchasing - Version 12.1 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On 12.x version when approving a PO where supplier site communication method = Print, and this is not changed (its left as Print in approval window)
the PO_HEADERS_ALL gets a lock and the PO Output for Communications program(s) launched do not complete unless the PO Form is closed.

If working with acceptances, when users enter a purchase order acceptance and check the accepted checkbox
then the form hangs and locks.

Or When PO form is open even no updates, it locks the Receiving Transactions.

STEPS
The issue can be reproduced at will with the following steps:
1. Create PO with Supplier Site communication method = Print
2. Click Approve, Print check box is automatically selected (correct) and user submits PO
3. Issue occurs

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms