Decimalization Occuring On Pick Releases (12.1 and above) (Doc ID 1933688.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Symptoms

On : 12.1.3 version, Pick Release Process

ACTUAL BEHAVIOR
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We are seeing a recurring issue where if a pick release occurs for any item more than a certain amount then the system splits the line into 2 decimalized pick tasks. This seems to be related to the UNIT of MEASURE (UOM) conversion for boxes/pallets/crate and happens when the request is to pick over that quantity or if the pick release has to split the line between multiple locations.

EXPECTED BEHAVIOR
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Expect that quantities will be split in 2, non-decimalized pick tasks.

STEPS
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The issue can be reproduced at will with the following steps:

1. I create a sales order and include an item that had a UoM conversion saved against it.
2. I then place the order for more than 1 box quantity worth of units (say a box qty was 36, if i place the order for 60 units the issue will occur).
3. I then book the order and resolve any issues that might prevent pick release.
4. I then release the sales order using OM>Shipping>Release Sales Orders>Release Sales Orders. I can select to auto pick confirm or not, the issue happens either way.
When the pick release is complete, the quantity has been split in to two lines, both are decimalized.

Changes

Cause

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