Why do the users receive error "You are not allowed to update Inventory Item because line has been booked" when trying to change ordered time to related item (substitute) on booked order? (Doc ID 1934078.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Why do the users receive the following error message when trying to change ordered time to a defined related item (substitute) item on a booked sales order?

ERROR
"You are not allowed to update Inventory Item because line has been booked."

OBSERVATION
-----------------------
Per Note: Cannot Update Ordered Item To Related Item On Booked Sales Order Line (Doc ID 298796.1)
Note was created for Release 11.5.9, and is suppose to be available in Release 11.5.10, but error continues to occur.
 

Solution

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