TeleService Warning Message: “Query Exceeded 5000 Rows. Potentially More Rows Exists....." Querying the Resolution Code Mapping Screen (Doc ID 1934239.1)

Last updated on SEPTEMBER 09, 2015

Applies to:

Oracle Teleservice - Version 12.0.6 and later
Oracle Knowledge - Version 8.1.2.1 to 8.1.2.1 [Release 8.1]
Information in this document applies to any platform.

Goal

Why do we see the message 'Warning “Query Exceeded 5000 rows. Potentially more rows exists, please restrict your query." on the resolution code mapping screen?
 

Solution

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