Unable To Create Work Order Due to Error: Accounting Period is not Open for the Release Date (xx-xxx-xx) (Doc ID 1934269.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to release work orders in Forms (CORE) or Self Service (HTML), the following error occurs.


ERROR

Cannot create work order. 1. Accounting Period is not open for the release date (07-OCT-14).
2. The Work Order received an error status since a severe error occurred in the work order while performing attribute validations.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Navigate to Work Orders -> Work Orders
3. Click New Button
4. Fill in any WO number
5. Asset Number: FL1010
6. Asset Activity: Lubricate Fork Mast
7. Status: Released
8. Hit Save
9. Receive the aforementioned error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms