Price Adjustments On Return Bill Only RMAs ( Return Order ) Are Not Being Interfaced From Order Management To Account Receivables

(Doc ID 1934309.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
After patching the instance up to the latest CU updates, when an RMA has a manual adjustment applied, the Invoice for the line is being generated without the manually applied adjustment.

EXPECTED BEHAVIOR
-----------------------
Expect the Adjusted amount to be invoiced.

STEPS
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The issue can be reproduced at will with the following steps:
1. Copy an order to an RMA.
2. Update the Selling price so that a manual modifier will be applied.
3. Progress the return to invoicing
- Notice the credit memo line is created without the modifier -



Cause

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