Price Adjustments On Return Bill Only RMAs ( Return Order ) Are Not Being Interfaced From Order Management To Account Receivables
(Doc ID 1934309.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Pricing, Discounting & Charges
ACTUAL BEHAVIOR
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After patching the instance up to the latest CU updates, when an RMA has a manual adjustment applied, the Invoice for the line is being generated without the manually applied adjustment.
EXPECTED BEHAVIOR
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Expect the Adjusted amount to be invoiced.
STEPS
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The issue can be reproduced at will with the following steps:
1. Copy an order to an RMA.
2. Update the Selling price so that a manual modifier will be applied.
3. Progress the return to invoicing
- Notice the credit memo line is created without the modifier -
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |