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Price Adjustments On Return Bill Only RMAs ( Return Order ) Are Not Being Interfaced From Order Management To Account Receivables (Doc ID 1934309.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Pricing, Discounting & Charges

After patching the instance up to the latest CU updates, when an RMA has a manual adjustment applied, the Invoice for the line is being generated without the manually applied adjustment.

Expect the Adjusted amount to be invoiced.

The issue can be reproduced at will with the following steps:
1. Copy an order to an RMA.
2. Update the Selling price so that a manual modifier will be applied.
3. Progress the return to invoicing
- Notice the credit memo line is created without the modifier -


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