Tax Certificates Reflecting Blank Amounts Against Deduction Codes Since Patch 19544341
(Doc ID 1934479.1)
Last updated on JANUARY 10, 2017
Applies to:
Oracle HRMS (South African) - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, South African Payroll
ACTUAL BEHAVIOR
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Since applying legislative <Patch 19544341>, Tax certificates are not reflecting codes 4001 Pension fund deductions and Code 4018 and other deductions - in fact all deduction codes are blank. The codes are printing, but no amounts.
The CSV file appears to be correct
EXPECTED BEHAVIOR
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The deduction codes to be present on the Tax Certificate
STEPS
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The issue can be reproduced at will with the following steps:
1. Apply <Patch 19544341>:R12.PAY.B - ZA: TYE15 TAX YEAR END REPORTING CHANGES
2. Run the Tax Certificate and check the values / codes
BUSINESS IMPACT
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The issue has the following business impact:
We cannot re-issue tax certificates for previous tax years either, and that is an extremely urgent situation.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |