Receipts Workbench Issue: New Operating Unit is Not Showing Receipt Methods in Receipts Summary (Doc ID 1934685.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

In the Receipt screen, you click on the Find Icon and the System defaults to your new Operating Unit (OU) = PGS

If you go into the Receipts Summary screen, and click on the Find Icon, the System defaults your old Operating Unit (OU) = Consolidated
If you choose the List of Values (LOV), you only see the old receipt methods.

MO:Security Profile is not defined at any level

The value for $PROFILES$ is correct for each receipts screen
You can check this by using your responsibility that points to your new OU
Navigation: Receipts > Receipts Summary
Click on Find icon             
Help > Diagnostics > Examine
for Block choose $PROFILES$
for Field choose org_id
The data returned the the Value field is correct

The raw trace file shows the following:

Cause

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