Notifications Are Not Sent To Members Of Collaboration Team After Pressing The Button "Notify" (Doc ID 1935149.1)

Last updated on OCTOBER 23, 2014

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Collaborative members are not getting email notification after clicking "Notify" button

EXPECTED BEHAVIOR
Collaborative members should get email notification after clicking "Notify" button

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Create a RFQ
2. Add collaborative team members
3. Closed RFQ
4. Manage Collaborations Teams
5. Selected to Teams Collaborations and Click on the Button “Notify”
6. The system confirms that sending the notification to the Team members Selected but email is not sent to anybody


Cause

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