Receipts Workbench Issue: Receipts Not Processing. Items Not Processing Are Receipt Applications Against Invoices Using SUSPENSE Account (Doc ID 1935181.1)

Last updated on FEBRUARY 19, 2016

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Create Accounting to close period JUN-2014 is erroring out for 42 receipt events with the out of balance error.

You are using Multi-Fund Accounts Receivable (MFAR) accounting and the MFAR profile has been enabled.

Found that the items not processing are receipt applications against invoices using a SUSPENSE account.
The amount from the suspense is not being accounted in Subledger Accounting (SLA) on the receipt application. 
Invoices with suspense account has accounted properly.

You did not intend on using the Suspense account and the revenue and extended amount should be same.

Cause

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