Cannot Get Notes on the Download To Spreadsheet in Compensation Workbench

(Doc ID 1935313.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Compensation Workbench - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP7 version in Compensation Workbench (CWB),


ACTUAL BEHAVIOR
---------------
Notes attached to 2 CWB plans are not showing in the downloaded spreadsheet when shown on the worksheet.

EXPECTED BEHAVIOR
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Any notes on a plan when downloaded should get downloaded in the worksheet.

STEPS
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The issue can be reproduced at will with the following steps:
1, In allocate compensation, notes field on the worksheet as shown below:
2. From the allocate compensation screen, click on ‘Download to Spreadsheet’
3. Once there, click on ‘DOWNLOAD DEFAULT DEFINTIION’:
4. Once the spreadsheet is downloaded the Notes are not appearing on the worksheet which is attached as well

Cause

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