Receipts Workbench Issue: When Applying a Receipt to an Invoice Warning is Given: Could Not Reserve Record 2 Tries, Keep Trying?

(Doc ID 1935472.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version and higher,

Attempting to apply a receipt to an invoice and receive the following error:

ERROR
-----------------------
Could not reserve record 2 tries, keep trying?

Clicking on ok

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Receipts > Receipts
1. Query receipt
2. Attempt to apply to an Invoice
Error occurs

You can apply the same receipt to other invoices.
This happens for all users.

Cause

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