iSupport: Confirmation Message For Saving Product Views, Confirmation Message Contains Junk Characters (Doc ID 1935685.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle iSupport - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, iSupport / Install Base

While Creating/Deleting Product Views, the Confirmation Message is not coming correctly and contains junk characters around the name for the product view.

 

ERROR
-----------------------
Confrrmation: Saved search "&#34New View&#34" is created successfully




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
iSupport - Products - Personalize - Save search

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms