Depot Repair: Getting Error While Submitting Ship Order From Logistics

(Doc ID 1935797.1)

Last updated on MAY 22, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logistics Management

When attempting to book a ship line on a Repair Order the following error occurs.

ERROR
-----------------------
 Caution: Invalid Contract with contract ID: 9.9900000000...
 Note: In when others exception 100501: non-ORACLE exception
 API Error (CS_CHARGE_DETAILS_PVT.UPdate_Charge_Details): &TEXT


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Service Request and Repair Order
2. Return and Ship Lines are created
3. Attempt to Book the Ship Line
4. Error thrown

Cause

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