Clearing End Customer at sales order line level error: Validation failed for the field - End Customer Location (Doc ID 1935907.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Order Management - Version 12.1 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Clearing End Customer at sales order line level throws an error "Validation failed for the field - End Customer Location " in HTML UI.

Eepected Behavior:
No error should be displayed and End customer should be cleared

Steps to reproduce:
Create a sales order with End customer number, end customer name, end customer location given at line level and book the order.
 1) Select the Resp "Order Management, HTML User Interface
 2) Navigate to Orders > Orders
 3) Click on simple search
 5) Enter previously entered order number and click on Go
 6) Click on order number hyperlink
 7) Click on Edit
 8) Click on line number 1.1
 9) Navigate to Install Base tab
 10) Clear the end customer number and tab out
 11) Click on Save observe the error

Error:
Validation failed for the field - End Customer Location

Cause

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