11i: OIE: Expenses Are Showing As Personal Instead Of Business

(Doc ID 1935913.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Internet Expenses - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When viewing the expense lines on the submission page, the report is showing all lines as a personal expense. However, when clicking on the details function (on submission page), the expenses show the itemizations as business expenses.

The solution from Note 578243.1 is already applied.

Steps to reproduce
Step 1--> Go Into Internet Expenses
Step 2--> Choose Create Expense Report
Step 3--> Select Credit Card charge/s for processing
Step 4--> Select an expense type
Step 5--> Select Details
Step 6--> Enter data, making sure to input only a portion of the total amount so you can have multiple itemized lines
Step 7--> Select "Duplicate"
Step 8--> Repeat steps 6&7
Step 9--> Repeat steps 6&7
Step 10--> Select "Return"
Step 11-> Proceed to the "Submit Page"
Step 12--> Review Expense line information and compare to the Details...you will see that the Submit page displays the itemized charge as Personal Expenses, but the Details page displays the itemizations as Business Expenses.

Business impact
Inaccurate information

Cause

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