Why Is 'oracle.apps.csi.instance.create' Business Event Not Firing For Manually Created Instance? (Doc ID 1935945.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Users noticed that 'oracle.apps.csi.instance.create' business event is not firing for manually created customer install base item instances even though the profile 'CSI: Raise Business Event For Customer Owned Instances' has been set to Yes.

This event is firing for the instances created from Order management / Oracle Service Contracts modules and also for the instances created from installed base public APIs.

Solution

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