Getting Error 95340 "The total debits and the total credits do not balance for this subledger journal entry" with Refunds (Doc ID 1936003.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.0.0 to 12.2.4 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to create accounting for a refund the following error occurs.

95340: The total debits and the total credits do not balance for this subledger journal entry.
Please ensure that the application accounting definition Accrual Basis owned by Oracle contains journal line types for the event class Refunds and event type Refund Recorded that can create a balanced entry.
Also verify that any conditions associated with a journal line type are correct.

Cause

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