Depot Repair: ORA-01422 Error While Creating Repair Order
(Doc ID 1936044.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Repair Order Management
When attempting to save a new repair order (autosubmitting logistics), the following errors occur:
ERROR
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Submit Order failed: CS_Charge_Create_Order_PVT.Submit_order - ORA-01422: exact fetch returns more than requested number of rows
ORA-01422: exact fetch returns more than requested number of rows in package CS_Charge_Create_Order_PVT Procedure Submit_order
Message(s) from Order management: (ORA-01422: exact fetch returns more than requested number of rows in package CS_Charge_Create_Order_PVT Procedure Submit_order)
CS_DB_ERROR (PROG_NAME=CS_Charge_Create_Order_PVT.Update_errors)
(SQLCODE=-60)(SQLERRM=ORA-00060:deadlock detected while waiting for resource)
ORA-01422: exact fetch returns more than requested number of rows)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and save a new repair order
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |