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Punchout to SSL https Sites Does Not Work in iProcurement After Upgrade from 11i to 12.2.2 on AIX (Doc ID 1936120.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle iProcurement - Version 12.2.2 and later
Information in this document applies to any platform.


On : 12.2.2 version, Punchout to Supplier or hub

When attempting to perform punchout after upgrade from 11i to 12.2.2, the following error occurs. Punchout from this instance to most (70%) of the iProcurement punchout suppliers works fine, but many (30%) of the attempted punchouts give error.

Error Code: 100 Unexpected Error
Unexpected exception occured in performLogin
java.lang.RuntimeException: HTTPSURL Init Failure: SunX509 TrustManagerFactory not available
at oracle.apps.icx.punchout.util.HttpsURL.init(
at oracle.apps.icx.punchout.util.HttpsURL.(
at oracle.apps.icx.punchout.processors.HttpPostProcessor.postRequest(
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(
at oracle.apps.icx.punchout.server.PunchoutAMImpl.postLoginRequestXML(
at oracle.apps.icx.punchout.server.PunchoutAMImpl.performLogin(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(

The issue can be reproduced at will with the following steps:
1. Navigate to iProcurement
2. Choose Store = Computer Supplies - PUNCHOUT
3. Choose punchout site = <site1>
- no errors
- this punchout works fine
- this content zone uses Direct Supplier Punchout (cXML), to https://www.<site1>...
4. Navigate back to the iProcurement home page
5. Choose store = Electrical & Hardware Supplies - PUNCHOUT
6. Choose punchout site = <site2>
- get the error
- this content zone uses Direct Supplier Punchout (cXML), to https://www.<site2>...


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