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Adding A Contact From Employee Self Service(ESS) For India Throwing Error: ORA-06512: At "APPS.HR_PROCESS_CONTACT_SS" (Doc ID 1936154.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.


When user tries to add a new emergency contact, the following error occurs :

ORA-200001: The mandatory column PER_INFORMATION7 ( also known as Residential Status) has not been assigned a value.
ORA-06512: at "APPS.HR_UTILITY", line 939
ORA-06512: at "APPS.HR_PROCESS_CONTACT_SS", line 9259 ORA-06512: at line 1.

Steps to Reproduce
The issue can be reproduced at will with the following steps:

     1. N> Employee Self Service >

     2. Personal Information >

     3. Add Emergency Contact >

     4. Error Occurs.


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