Creator Name Field Is Showing Wrong Value In Note Tab In EBusiness Center Form In R12

(Doc ID 1936200.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle TeleSales - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Note

In the ebusiness form > Notes tab , the field 'Creator name' is showing the Note type instead of the fnd user name

 The field Note 'Creator name' should show the user name that created the note.

The issue can be reproduced at will with the following steps:
1. (R) Telesales Agent
2. Open ebusiness form , and query a party
3. Navigate to the Notes tab
4. Create a new note and save
5. Note that the 'Creator name' field of the NOTE_BALI block is showing the 'Note type' and not the user who created the note.

The issue has the following business impact:
Due to this issue, cannot see the Note creator information.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms