Creator Name Field Is Showing Wrong Value In Note Tab In EBusiness Center Form In R12 (Doc ID 1936200.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle TeleSales - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Note

ACTUAL BEHAVIOR
---------------
In the ebusiness form > Notes tab , the field 'Creator name' is showing the Note type instead of the fnd user name

EXPECTED BEHAVIOR
-----------------------
 The field Note 'Creator name' should show the user name that created the note.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) Telesales Agent
2. Open ebusiness form , and query a party
3. Navigate to the Notes tab
4. Create a new note and save
5. Note that the 'Creator name' field of the NOTE_BALI block is showing the 'Note type' and not the user who created the note.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, cannot see the Note creator information.

Cause

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